Cincerebeauty POLICIES.

Order Processing & Shipping: Please allow 10-12 business days for processing time for all skincare products & 2-3 business days for shipping. If it has been more than 15 business days total and you still have not received your items, please reach out to customer service. 

Refund Policy: ALL SALES ARE FINAL. No refunds, exchanges, or cancellations will be granted for ANY REASON!! If you receive a wrong or damaged product. Please refer to the wrong/damaged policy for further instructions. 

Incorrect/Damaged Policy:  If you receive a wrong or damaged product please contact customer service, with a photo of the product within 24 hours. Please allow 1-2 business days for a response and a solution. You will be granted a replacement for the item, or a store credit for however, much the item is worth!  

PLEASE email customer service for all inquiries orders! NO DM's will be accepted! Please email for any concerns about your orders AFTER reading the policies! 

Cincere Beauty, LLC

Oxford, Mississippi

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